FAQ

"Frequently Asked Questions "

The COVID-19 virus has wreaked havoc on the entertainment industry. The Crest Sacramento’s doors have been closed since March 16th, 2020. We have been doing our best to follow mandated gathering restrictions and gathering guidelines to follow the CDC and the States safety requirements. We also have been doing our best to move shows and be ready for when it is safe to gather again.  

HOW CAN YOU HELP?

  1. STOP ASKING FOR REFUNDS – the more we have to refund, the less available resources we have to restart operations when the time comes. We will & do offer vouchers for canceled and postponed shows that can be used for future shows. 
  2. Tell your friends to “STOP ASKING FOR REFUNDS”
  3. Support the Crest by purchasing New Crest Merchandise & Movie Passes in our online store.
  4. Support the ongoing Crest GoFundMe; this is a general donation to help keep us going during these trying times.

Due to COVID-19 gathering restriction and mandated gathering restrictions, we are unsure of the exact date & time. We are making every effort to stay in compliance with state and county health and safety recommendations. If you are a ticket holder for a currently scheduled event and your event is canceled or postponed, we will email you about your ticketing options.

If you have questions email info@crestsacramento.com

Due to COVID-19, we have had to reduce our staffing and office hours. It has proven difficult to keep up with the volume of phone messages. The best way to contact us at this time is via email at info@crestsacramento.com We will be answering emails in the order they come in and do our best to field question in a timely manner.

Due to COVID-19 gathering restriction and mandated gathering restrictions, we are unsure of the exact date & time we will be opening again. We are making every effort to stay in compliance with state and county health and safety recommendations. If you are a ticket holder for a currently scheduled event and your event is canceled or postponed, we will email you about your ticketing options.

If you have questions email us at info@crestsacramento.com

We are sorry for the over site. 

  • If you have not received your Movie Pass Card, that is because we have them at the Crest Sacramento Box Office. If you would like it mailed please email your order number and address by >> Clicking Here <<
  • If you have not received your Crest T-Shirt, that is probably because we did not receive your address. If you would like it mailed please email your order number and address by >> Clicking Here <<